Frequently Asked Questions

<.htmll> Frequently Asked Questions

Why won't my system BOOT UP?

Make sure the power cords are plugged in properly.

Open the case and make sure all components are set properly and all power connections are good.

Verify that the CPU chip is set properly. If the CPU chips are not set properly, the components will power, but the computer will not boot.

If all of this fails to boot your computer, you may have a bad power supply. Call tech support at (602) 423-8533.

What are the default addresses and lRQs of the COM ports and Parallel port?

COM 1	3F8 IRQ 4
COM 2	2F8 IRQ 3
COM 3	3E8 IRQ 4
COM 4	2E8 IRQ 3
LPT 1	378 IRQ 7

Why don't I get any sound out of my speakers?

Is the speaker cable plugged into the proper port on your sound card?

Do your speakers require an external power source?

Is it plugged in to the speakers and to an outlet?

Are the speakers turned on?

Is the volume turned up?

Do you have the volume turned up in your application or in Windows?

How do you configure your modems when you install them? What configuration do you recommend?

Our default configuration is COM 2 IRQ 3 and this is our recommended configuration.

How do I install an Apache Modem in Windows 95?

Disable (or set to Auto) the "Second Serial Port" in CMOS, set the modem to COM 2 IRQ 3. Go to the Control Panel and "Add New Hardware". Click "Next". Click "No" and then click "Next". Scroll down until you find "Port". Click "Next". Select "Standard Port Type" and "Communications Port". Click "Next". Don't worry about assigning a port and IRQ. Reboot if necessary. Go back to "Add New Hardware". Let the computer find the new hardware automatically. Switch to "Device Manager" and change the port and IRQ settings to match the settings. Reboot your PC. Your modem should work. If it doesn't, call Tech Support at (602) 423-8533.

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